The role of House Parent is an important one, directly concerned with the welfare and enjoyment of overseas junior students. This requires the post-holder to supervise a student residence and undertake leisure responsibilities including activities and excursions as well as offering constructive assistance as required to all aspects of the summer school operation. This role will require the post-holder to ensure that all the students in their residence are happy, healthy and well behaved at all times.
This role is also to assume all responsibilities and obligations expected of an Activity Leader when leading an activity or an excursion. House Parents will also assist with airport transfers as required.
The House Parent will be highly attentive and have a keen sense of organisation in their approach to welfare issues. They will have the ability to provide care and supervision for their students whilst maintaining discipline at all times.
Summer Schools Welfare Manager / Summer Schools Leisure management
Hours of work/contract type:
Your normal hours of work are 48 per week over a six day week. You may be required to work additional hours when requested to meet the needs of the business. This position involves working on weekends and other unsocial hours.
Main Responsibilities and Tasks:
- To manage the residence allocated to you, ensuring that it is a welcoming and functioning environment and assisting in allocating students to rooms.
- Ensuring that all room checks are completely thoroughly and all damages recorded.
- To remain on-site and in the designated residence at all times when on duty.
- To conduct nightly house meetings with all students staying in the residence, ensuring students go to bed on time and that order is kept at night times.
- To be responsible for security within your designated residence.
- To assist students in getting up, being on time for meals, lessons, transport arrangements and all planned activities.
- To assist students in all aspects of personal hygiene, including laundry, maintaining order and cleanliness and the upkeep of their accommodation.
- To undertake the laundering of students’ clothes.
- To undertake the cleaning and maintenance of your designated residence as required.
- To assist the Welfare Manager all aspects of the individual welfare needs of every student in the summer school including elements of pastoral care, especially making arrangements to benefit students who are unwell, homesick or otherwise inconvenienced.
- To assist in daily administrative and pastoral tasks, including meal monitoring.
- To accompany students living with homestay hosts to and from the summer school.
- To actively encourage students to take part in the leisure programme.
- To organise, set up and lead fun, engaging and safe activities for the students.
- To lead students and International Group Leaders on excursions to a variety of locations, providing cultural information about the places they are seeing.
- To ensure that all aspects of the leisure programme run smoothly and safely.
- To assist in daily administrative and pastoral tasks as requested by line management, including meal monitoring.
- To carry out arrival and departure airport transfers, providing an excellent first and last impression of LAL Summer Schools.
- To be fully engaged with students and International Group Leaders in the rigours of summer school work, providing excellent customer service while delivering the LAL Summer School product.
- To consistently ensure the welfare of the students remains paramount.
- To live on-site, board and lodging provided as part of the salary package, from three days prior to the start of the course to attend induction training, until the end of the last contracted day.
- To carry out all tasks concerned with the setting up, administration and closing down of the course as advised by line management.
- To address any student, International Group Leader or host site representatives issues, complaints or suggestions by ensuring that the relevant LAL staff are made aware.
- To act in a friendly and professional manner with all of LAL’s agents, clients and staff and not to engage in any activity which may bring LAL or the designated host school into disrepute.
- To assist all students, International Group Leaders and LAL agents to derive the maximum benefit from the course.
- To follow all LAL policies and procedures, including but not limited to dress code, safeguarding, maintaining student discipline and avoiding loss and/or damage to LAL property or property belonging to the host school.
- To read and be fully conversant with all training materials relating to the role, and all pertinent British Council Accreditation requirements, prior to the start of the period of employment.
- To attend all required meetings as instructed by the management team.
- To be flexible to carry out any other duties as may be reasonably assigned by the Summer School management team, either in centre or at Head Office.
- Educated to GCSE standard (5 A*-C grade including English and Maths) or equivalent
- Very good level of spoken and written English (CEFR B2 minimum, e.g. FCE/IELTS 5-6.5)
- First aid / lifeguarding qualification
- Educated to A Level or equivalent
- Driving license
- Pastoral care experience
- Experience in a summer school environment
- Experience teaching young learners
Skills, Knowledge and Abilities
- Good knowledge of sports, arts and crafts or performing arts
- ‘Can do’ approach to work
- Strong time management skills
- Excellent communication skills and a team mentality
- Ability to be adaptable
- Knowledge of a foreign language
- Good knowledge of sports / Arts and crafts or preforming arts
- Some knowledge of foreign cultures
- Responsible approach to working with juniors
- Willingness to work non-standard hours
- Satisfactory DBS disclosure or equivalent (police check)