Office Manager

To be responsible for all financial management and student registration To assist the Centre Manager and the Senior Staff team in all aspects of office administration at the designated summer school.

  • Salary: GBP 370- 400 per week, including accommodation allowance
  • Location: UK Summer Schools
  • Division: LAL UK Summer Schools
  • Contract length: Summer Job

The role of Office Manager is directly concerned with the welfare and administration of overseas junior students, their money and important documents. This requires the post-holder to take overall responsibility for the financial and administrative management of the course and manage a small office subject to high-volume and high-pressured workloads.

The ideal Office Manager will be a capable and experienced book keeper and administrator. They will be highly organised and conscientious in regards to the safe keeping of student documentation.

Main Responsibilities and Tasks:

Office Responsibilities

  • To assist the Centre Manager in all duties as required, ensuring a high quality of administration across the school.
  • To establish systems for the effective management of the course office, including IT and telephonic communication.

 

  • To establish systems for the managing of pocket money, damage deposits, valuables, passports and flight tickets for all international students.
  • To handle and account for petty cash on a day-to-day basis.
  • To manage the depositing and withdrawing of student pocket monies, course fees, sale of merchandise and other transactions on a day-to-day basis.
  • To safe-keep valuables as requested.
  • To assist other senior staff with the maintenance and management of administrative files/documents, including assisting the Leisure Manager with accounting for all leisure and transport bookings.
  • To be in charge of inventories for all departments and ensuring that the correct information is returned to LAL UK Summer Schools at the end of the course.
  • To be responsible for ensuring all details on student bookings are understood by the appropriate departments and staff members.
  • To assist in organising and maintaining rotas, e.g. staff allocation, meal monitoring, etc.

 

 

Other Responsibilities

  • To be fully engaged with students and International Group Leaders in the rigours of summer school work, providing excellent customer service while delivering the LAL Summer School product.
  • To consistently ensure the welfare of the students remains paramount.
  • To live on-site, board and lodging provided as part of the salary package, from four days prior to the start of the course to attend induction training, until the end of the last contracted day.
  • To carry out all tasks concerned with the setting up, administration and closing down of the course as advised by line management.
  • To address any student, International Group Leader or host site representatives issues, complaints or suggestions by ensuring that the relevant LAL staff are made aware.
  • To act in a friendly and professional manner with all of LAL’s agents, clients and staff and not to engage in any activity which may bring LAL or the designated host school into disrepute.
  • To assist all students, International Group Leaders and LAL agents to derive the maximum benefit from the course.
  • To follow all LAL policies and procedures, including but not limited to dress code, safeguarding, maintaining student discipline and avoiding loss and/or damage to LAL property or property belonging to the host school.
  • To read and be fully conversant with all training materials relating to the role, and all pertinent British Council Accreditation requirements, prior to the start of the period of employment.
  • To ensure, when not on duty, that the appointed deputy and or Centre Manager is appraised of all necessary information.
  • To hold the school’s emergency telephone as required.
  • To be flexible to carry out any other duties as may be reasonably assigned by the Summer School management team, either in centre or at Head Office, including activity duties.
  • To attend and lead all required meetings as instructed by the management team.

Person Specification:

The letters in brackets denote how LAL will establish if you meet our criteria and how that will be determined. The letters have the following meaning: (A) = Application Form, (I) = Interview, (R) = Reference and (T) = Test.

 

E.g. experience in an office environment experience will be determined by the information provided by the candidate on the application form (A) and through questions at Interview (I).

 

Essential

Education, Training and Knowledge

  • a) A good level of computer literacy (A/I/T)
  • b) Educated to A Level standard or equivalent (A)
  • c) A thorough understanding of Microsoft Office with particular emphasis on Excel and Outlook (A/I/T)
  • d) Very good level of spoken and written English (CEFR B2 minimum, e.g. FCE/IELTS 5-6.5) (A/I)

 

Relevant Work Experience

  • a) At least 1 years’ experience in an office environment (A/I)
  • b) Experience of handling large sums of cash (A/I)
  • c) Experience of reconciling local accounts, both electronically and manually (A/I/T)
  • d) Experience or understanding of safekeeping valuables in a professional environment (A/I)
  • e) Experience of working with young people (A/I)

Skills and Abilities

  • a) A good telephone manner (A/I)
  • b) Patient and unflappable demeanour (A/I)
  • c) ‘Can do’ approach to work (A/I)
  • d) Excellent communication skills (A/I)
  • e) Responsible approach to working with juniors (A/I)
  • f) Ability to work under pressure (A/I)

 

Other Attributes

  • a) Satisfactory DBS disclosure or equivalent (A)

 

Desirable

Education, Training and Knowledge

  • a) Educated to degree level or equivalent (A)
  • b) Relevant NVQ in Office Administration, book keeping or related field (A/I)
  • c) Microsoft Office qualification and/or experience using Microsoft Office365 (A)
  • d) Good working knowledge of at least one foreign language (A/I)
  • e) First Aid certificate (A)

 

Relevant Work Experience

  • a) Experience of working with banks (A/I)
  • b) At least 1 years’ experience in an ELT environment (A/I)

 

Skills and Abilities

  • a) Some knowledge of foreign cultures (A/I)
  • b) Knowledge of the flight and travel industry (A/I)
  • c) Driving licence (A/I)

 

Main Responsibilities and Tasks:

Office Responsibilities

  • To assist the Centre Manager in all duties as required, ensuring a high quality of administration across the school.
  • To establish systems for the effective management of the course office, including IT and telephonic communication.

 

  • To establish systems for the managing of pocket money, damage deposits, valuables, passports and flight tickets for all international students.
  • To handle and account for petty cash on a day-to-day basis.
  • To manage the depositing and withdrawing of student pocket monies, course fees, sale of merchandise and other transactions on a day-to-day basis.
  • To safe-keep valuables as requested.
  • To assist other senior staff with the maintenance and management of administrative files/documents, including assisting the Leisure Manager with accounting for all leisure and transport bookings.
  • To be in charge of inventories for all departments and ensuring that the correct information is returned to LAL UK Summer Schools at the end of the course.
  • To be responsible for ensuring all details on student bookings are understood by the appropriate departments and staff members.
  • To assist in organising and maintaining rotas, e.g. staff allocation, meal monitoring, etc.

 

 

Other Responsibilities

  • To be fully engaged with students and International Group Leaders in the rigours of summer school work, providing excellent customer service while delivering the LAL Summer School product.
  • To consistently ensure the welfare of the students remains paramount.
  • To live on-site, board and lodging provided as part of the salary package, from four days prior to the start of the course to attend induction training, until the end of the last contracted day.
  • To carry out all tasks concerned with the setting up, administration and closing down of the course as advised by line management.
  • To address any student, International Group Leader or host site representatives issues, complaints or suggestions by ensuring that the relevant LAL staff are made aware.
  • To act in a friendly and professional manner with all of LAL’s agents, clients and staff and not to engage in any activity which may bring LAL or the designated host school into disrepute.
  • To assist all students, International Group Leaders and LAL agents to derive the maximum benefit from the course.
  • To follow all LAL policies and procedures, including but not limited to dress code, safeguarding, maintaining student discipline and avoiding loss and/or damage to LAL property or property belonging to the host school.
  • To read and be fully conversant with all training materials relating to the role, and all pertinent British Council Accreditation requirements, prior to the start of the period of employment.
  • To ensure, when not on duty, that the appointed deputy and or Centre Manager is appraised of all necessary information.
  • To hold the school’s emergency telephone as required.
  • To be flexible to carry out any other duties as may be reasonably assigned by the Summer School management team, either in centre or at Head Office, including activity duties.
  • To attend and lead all required meetings as instructed by the management team.

 

 

 

Person Specification:

The letters in brackets denote how LAL will establish if you meet our criteria and how that will be determined. The letters have the following meaning: (A) = Application Form, (I) = Interview, (R) = Reference and (T) = Test.

 

E.g. experience in an office environment experience will be determined by the information provided by the candidate on the application form (A) and through questions at Interview (I).

 

Essential

Education, Training and Knowledge

  • a) A good level of computer literacy (A/I/T)
  • b) Educated to A Level standard or equivalent (A)
  • c) A thorough understanding of Microsoft Office with particular emphasis on Excel and Outlook (A/I/T)
  • d) Very good level of spoken and written English (CEFR B2 minimum, e.g. FCE/IELTS 5-6.5) (A/I)

 

Relevant Work Experience

  • a) At least 1 years’ experience in an office environment (A/I)
  • b) Experience of handling large sums of cash (A/I)
  • c) Experience of reconciling local accounts, both electronically and manually (A/I/T)
  • d) Experience or understanding of safekeeping valuables in a professional environment (A/I)
  • e) Experience of working with young people (A/I)

Skills and Abilities

  • a) A good telephone manner (A/I)
  • b) Patient and unflappable demeanour (A/I)
  • c) ‘Can do’ approach to work (A/I)
  • d) Excellent communication skills (A/I)
  • e) Responsible approach to working with juniors (A/I)
  • f) Ability to work under pressure (A/I)

 

Other Attributes

  • a) Satisfactory DBS disclosure or equivalent (A)

 

Desirable

Education, Training and Knowledge

  • a) Educated to degree level or equivalent (A)
  • b) Relevant NVQ in Office Administration, book keeping or related field (A/I)
  • c) Microsoft Office qualification and/or experience using Microsoft Office365 (A)
  • d) Good working knowledge of at least one foreign language (A/I)
  • e) First Aid certificate (A)

 

Relevant Work Experience

  • a) Experience of working with banks (A/I)
  • b) At least 1 years’ experience in an ELT environment (A/I)

 

Skills and Abilities

  • a) Some knowledge of foreign cultures (A/I)
  • b) Knowledge of the flight and travel industry (A/I)
  • c) Driving licence (A/I)

Main Responsibilities and Tasks:

Office Responsibilities

  • To assist the Centre Manager in all duties as required, ensuring a high quality of administration across the school.
  • To establish systems for the effective management of the course office, including IT and telephonic communication.

 

  • To establish systems for the managing of pocket money, damage deposits, valuables, passports and flight tickets for all international students.
  • To handle and account for petty cash on a day-to-day basis.
  • To manage the depositing and withdrawing of student pocket monies, course fees, sale of merchandise and other transactions on a day-to-day basis.
  • To safe-keep valuables as requested.
  • To assist other senior staff with the maintenance and management of administrative files/documents, including assisting the Leisure Manager with accounting for all leisure and transport bookings.
  • To be in charge of inventories for all departments and ensuring that the correct information is returned to LAL UK Summer Schools at the end of the course.
  • To be responsible for ensuring all details on student bookings are understood by the appropriate departments and staff members.
  • To assist in organising and maintaining rotas, e.g. staff allocation, meal monitoring, etc.

 

 

Other Responsibilities

  • To be fully engaged with students and International Group Leaders in the rigours of summer school work, providing excellent customer service while delivering the LAL Summer School product.
  • To consistently ensure the welfare of the students remains paramount.
  • To live on-site, board and lodging provided as part of the salary package, from four days prior to the start of the course to attend induction training, until the end of the last contracted day.
  • To carry out all tasks concerned with the setting up, administration and closing down of the course as advised by line management.
  • To address any student, International Group Leader or host site representatives issues, complaints or suggestions by ensuring that the relevant LAL staff are made aware.
  • To act in a friendly and professional manner with all of LAL’s agents, clients and staff and not to engage in any activity which may bring LAL or the designated host school into disrepute.
  • To assist all students, International Group Leaders and LAL agents to derive the maximum benefit from the course.
  • To follow all LAL policies and procedures, including but not limited to dress code, safeguarding, maintaining student discipline and avoiding loss and/or damage to LAL property or property belonging to the host school.
  • To read and be fully conversant with all training materials relating to the role, and all pertinent British Council Accreditation requirements, prior to the start of the period of employment.
  • To ensure, when not on duty, that the appointed deputy and or Centre Manager is appraised of all necessary information.
  • To hold the school’s emergency telephone as required.
  • To be flexible to carry out any other duties as may be reasonably assigned by the Summer School management team, either in centre or at Head Office, including activity duties.
  • To attend and lead all required meetings as instructed by the management team.

 

Person Specification:

The letters in brackets denote how LAL will establish if you meet our criteria and how that will be determined. The letters have the following meaning: (A) = Application Form, (I) = Interview, (R) = Reference and (T) = Test.

 

E.g. experience in an office environment experience will be determined by the information provided by the candidate on the application form (A) and through questions at Interview (I).

 

Essential

Education, Training and Knowledge

  • a) A good level of computer literacy (A/I/T)
  • b) Educated to A Level standard or equivalent (A)
  • c) A thorough understanding of Microsoft Office with particular emphasis on Excel and Outlook (A/I/T)
  • d) Very good level of spoken and written English (CEFR B2 minimum, e.g. FCE/IELTS 5-6.5) (A/I)

 

Relevant Work Experience

  • a) At least 1 years’ experience in an office environment (A/I)
  • b) Experience of handling large sums of cash (A/I)
  • c) Experience of reconciling local accounts, both electronically and manually (A/I/T)
  • d) Experience or understanding of safekeeping valuables in a professional environment (A/I)
  • e) Experience of working with young people (A/I)

Skills and Abilities

  • a) A good telephone manner (A/I)
  • b) Patient and unflappable demeanour (A/I)
  • c) ‘Can do’ approach to work (A/I)
  • d) Excellent communication skills (A/I)
  • e) Responsible approach to working with juniors (A/I)
  • f) Ability to work under pressure (A/I)

 

Other Attributes

  • a) Satisfactory DBS disclosure or equivalent (A)

 

Desirable

Education, Training and Knowledge

  • a) Educated to degree level or equivalent (A)
  • b) Relevant NVQ in Office Administration, book keeping or related field (A/I)
  • c) Microsoft Office qualification and/or experience using Microsoft Office365 (A)
  • d) Good working knowledge of at least one foreign language (A/I)
  • e) First Aid certificate (A)

 

Relevant Work Experience

  • a) Experience of working with banks (A/I)
  • b) At least 1 years’ experience in an ELT environment (A/I)

 

Skills and Abilities

  • a) Some knowledge of foreign cultures (A/I)
  • b) Knowledge of the flight and travel industry (A/I)
  • c) Driving licence (A/I)

 

Salary

Core salary and bonuses

  • Weekly basic salary: GBP 370
  • Maximum weekly bonus: GBP 30
    (full information will be provided at interview)

 

Returning Staff

Returning staff will be paid an additional GBP 15 per week for their second year with LAL, and an additional GBP 5 for each additional year worked up to a maximum of GBP 30 per week.

Accommodation Allowance

The basic salary for this residential role includes an accommodation allowance of GBP 42 per week. Non-residential staff will be paid an additional allowance of GBP 42 per week.

To Apply: Please ensure that you meet the requirements in the Job Description and Person Specification before applying. To apply for a post, please fill in our online application form. Click to apply online
LAL Summer Schools · Allied House · 29-39 London Road · Twickenham · TW1 3SZ ·England Tel. + 44 (0)20 8891 9928 · Fax + 44 (0)20 8892 9164 · www.lalschools.com Summer Schools Recruitment Officer – summerschools.jobs.uk@lalschools.com